Putnam Rolling Ladders (PRL) products are covered by a limited warranty for the original homeowner against defects in material and manufacturing for all products for the life of the product under intended use, wear, and tear. This warrantee applies to but is not limited to products under the Classic #1, Quiet glide, Meadow lane, Alta, and log ladder brand names. This warranty is a warranty of replacement only. Putnam Rolling ladder does not guarantee the removal or installation of new hardware or cover any costs associated either. This Warranty does not cover hardware which has been incorrectly installed, modified, tampered with, or used in any manner contrary to its intended Purpose. PRL reserves the right to offer credit instead of a replacement or replace a singular defective part of an overall unit at any time. PRL may substitute the replacement with a current offering in the event that a product is discontinued or no longer available. No Guarantee of interchangeability is offered.